At Ponnila Herbal Products, we are committed to providing you with the best shopping experience. We want you to be completely satisfied with your purchase. That's why we offer a **Money Back Guarantee** on all transactions made through our platform. We utilize the **PhonePe Payment Gateway** for processing all payments. In the rare event that you encounter any network issues that result in the deduction of the amount without an order being successfully placed, we assure you that your money will be refunded. **Refund Policy:** If an amount is deducted due to network issues and your order is not confirmed, please be assured that the money will be credited back to your account within **3 to 7 days**. Your trust is important to us, and we strive to resolve any issues promptly and efficiently. If you have any questions or concerns regarding your transaction, please do not hesitate to contact our customer support team.